Ever waited on hold until your arm muscles disolved?  Ever listened to hold music at your desk on speakerphone for hours on end?  Fight back against poor customer service by reaching an operator ASAP!  See the quote below from Gethuman.com’s web site:

gethuman – changing the face of customer service
Welcome to gethuman.com; a consumer movement created to change the face of customer service. This free website is powered by over one million consumers, and the site is run by volunteers who demand high quality customer service. Our site has information for many types of companies including credit cards, finance companies (banks and mortgages), insurance companies, cell phone providers and many others.

The most popular part of the gethuman website is the gethuman database of secret phone numbers and codes to get to a human when calling a company for customer service. (See also our general tips.)

In addition, they now have the ability to add an entry to a DB to keep track of who has poor service and who has good service.  Got a story?  Let them know so we can all build on each others’ experiences.